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Navigating Resources

Learn how to browse, access, and interact with your department's resources in the ResponderOne mobile app.

Understanding Resource Structure​

Resources in ResponderOne are organized in a hierarchical structure:

  • Pages - Folders or containers that hold other resources
  • Sections - Groupings of related items within a page
  • Items - Individual resources (documents, links, contacts, etc.)

This structure helps keep your department's resources organized and easy to navigate.

The Resources Tab​

The Resources tab is your main hub for accessing all department content.

Main View​

When you open the Resources tab, you'll see:

  • Your department's main resource page
  • Sections containing grouped items
  • Individual resources you can access
  • A search icon in the header for quick access

To open a page:

  1. Tap on any item marked with a folder icon
  2. Navigate into that page to see its contents
  3. Use the back button to return to the previous page

To expand/collapse sections:

  1. Tap on a section header
  2. The section will expand to show its contents or collapse to hide them
  3. Use this to focus on specific areas of content

Resource Types​

ResponderOne supports several types of resources, each with its own icon and behavior:

Documents (PDFs)​

Documents are marked with a file icon.

To view a document:

  1. Tap on the document name
  2. Wait for it to load (you'll see a loading indicator)
  3. The document opens in the built-in PDF viewer
  4. Use pinch gestures to zoom in/out
  5. Swipe to navigate between pages

Web links are marked with a globe icon.

To open a web link:

  1. Tap on the link name
  2. The link opens in the built-in web browser
  3. Navigate the webpage normally

Phone Numbers​

Phone numbers are marked with a phone icon.

To use a phone number:

  1. Tap on the contact name
  2. Choose an action:
    • Call - Opens your phone app to make a call
    • Text Message - Opens your messaging app to send a text
    • Cancel - Returns to the resource list

Phone numbers are automatically formatted for easy reading.

Email Addresses​

Email addresses are displayed with the contact information.

To use an email:

  1. Tap on the email item
  2. Your default email app opens with a new message
  3. The recipient is automatically filled in

Pages (Folders)​

Pages are marked with a folder icon and contain additional resources.

To navigate pages:

  1. Tap on a page to open it
  2. View the resources inside
  3. Navigate deeper into sub-pages as needed
  4. Use the back arrow to return to previous pages

Using the Header​

Search Icon​

The search icon in the header provides quick access to find any resource:

Bookmark and Search Icons​

Bookmark Icon (on pages and documents):

  • Tap to bookmark the current page or document for quick access later
  • Bookmarked items appear on your Home tab
  • Tap again to remove the bookmark

Search Icon (on PDF documents):

  • Tap to search for text within the current PDF document
  • Opens an in-document search bar
  • See Searching Within Documents for details

Efficient Browsing​

  • Collapse unnecessary sections - Keep your view focused by collapsing sections you don't need
  • Use search for quick access - If you know what you're looking for, use search instead of browsing
  • Bookmark frequently used pages - Save time by bookmarking pages you visit often
  • Remember the structure - Learning your department's organization helps you find things faster

Visual Indicators​

  • Icons - Each resource type has a unique icon for quick identification
  • Chevrons - Right-facing arrows indicate you can tap to navigate or open
  • Loading indicators - Animated spinners show when resources are being loaded
  • Active bookmarks - Filled bookmark icon indicates the page is already bookmarked

Working with Documents​

PDF Viewer Features​

When viewing a PDF document:

  • Zoom - Pinch to zoom in/out on the document
  • Pan - Drag to move around the zoomed document
  • Page navigation - Swipe down/up to change pages
  • Full screen - PDFs open in full screen for maximum readability
  • In-document search - Search for specific text within the document (see below)

Searching Within Documents​

PDFs have a built-in search feature to find text within the document:

To search within a PDF:

  1. Open any PDF document
  2. Tap the search icon in the header (top-right)
  3. A search bar appears at the top of the document
  4. Enter your search term
  5. Tap Search or press enter on the keyboard

Search Results:

  • Matching text is highlighted in yellow throughout the document
  • Shows "X of Y" counter indicating current result and total matches
  • Use up/down arrows to navigate between results
  • Current result is automatically scrolled into view
  • Tap Done to close the search bar
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This in-document search is different from the global Resources search. The global search finds resources by title, while in-document search finds specific text within a PDF.

Troubleshooting​

Resource Won't Open?​

If a resource isn't opening:

  • Try closing and reopening the app
  • Check that you have the latest updates installed
  • See the Troubleshooting Guide for more help

Can't Find a Resource?​

If you're having trouble finding something:

  • Use the search feature to find it by name
  • Check if sections are collapsed and need to be expanded
  • Ask your administrator if the resource exists in your department