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Resources Overview

Resources are the core of ResponderOne. They contain your department's policies, protocols, documents, and contact information organized in a hierarchical menu structure.

How Resources Work

Resources are organized into a menu structure that your team members can navigate:

  • Pages act as folders you can navigate into to view additional resources
  • Sections are collapsible groups with headers that organize items on the same screen
  • Documents (PDFs) that can be viewed
  • Links point to external websites
  • Phone provides quick access to phone numbers
  • Email provides quick access to email addresses

Draft vs. Published

Resources have two states:

Draft

  • Only visible to administrators
  • Used for building and editing content
  • Changes don't affect what members see

Published

  • Visible to all team members
  • Accessible in the mobile app
  • Updated when an admin publishes changes

Viewing Resources

All team members can view published resources:

  1. Navigate to Resources in the sidebar
  2. Browse the hierarchical menu
  3. Click on sections to expand them
  4. Click on documents, links, or contacts to open them

Managing Resources

Administrators can manage resources:

  1. Navigate to Resources under the Admin section of the sidebar
  2. Use the resource builder to add, edit, and organize content
  3. Publish changes when ready

See Managing Resources for detailed instructions.