Resources Overview

Resources are the core of ResponderOne. They contain your department's policies, protocols, documents, and contact information organized in a hierarchical menu structure.

How Resources Work

Resources are organized into a menu structure that your team members can navigate:

• Pages act as folders you can navigate into to view additional resources
• Sections are headed groups that organize items on the same screen
• Documents are PDFs your team can view
• Links point to external websites
• Contacts hold phone numbers, email addresses, an address, and notes for a person or organization

See Resource Types for details on each type.

Draft vs. Published

Resources have two states:

Draft

• Only visible to users with resource-management permissions
• Used for building and editing content
• Changes don't affect what members see

Published

• Visible to all team members
• Accessible in the mobile app
• Updated when someone with publish permission publishes changes

Viewing Resources

All team members can view published resources:

1. Navigate to Resources in the sidebar
2. Browse the hierarchical menu — click a page to open it
3. Click on documents, links, or contacts to view them

Managing Resources

Users whose role grants resource permissions can manage resources:

1. Navigate to Resources under the Entity Management section of the sidebar
2. Use the resource builder to add, edit, and organize content
3. Publish changes when ready

See Managing Resources for detailed instructions.