Account Settings

Manage your personal profile and sign-in. In the dashboard, open the user menu in the top-right corner and choose Settings (the page is also available as Settings in the sidebar's My Account group).

Updating Your Profile

Your profile information is how you appear to other members in your department — on the member list and your contact card.

To update your name:

1. Open Settings from the user menu
2. Edit Full name in the Profile card (your email is shown but can't be changed here)
3. Click Save changes

Changing Your Password

To change your password while signed in:

1. Open Settings from the user menu
2. In the Security card, click Change password
3. Enter your current password, then your new password

Passwords must be at least 8 characters and include an uppercase letter, a lowercase letter, and a number.

Forgot your password?

If you can't sign in:

1. Click Forgot password? on the sign-in page
2. Enter your email address and click Send reset link
3. Check your email for a reset link
4. Click the link and enter your new password

Theme Preferences

ResponderOne supports light and dark modes. Click the theme toggle in the header to switch between them.

Your preference is saved in the browser, per device.

Multiple Departments

If you belong to multiple departments:

• Each department has its own settings and branding
• Your role may be different in each department
• Resources are separate per department
• Your login credentials work across all departments

You pick a department on the Choose an entity screen after signing in. To switch later, go to dashboard.responderone.app/dashboard and select a different department.

Signing Out

To sign out:

1. Open the user menu in the top-right corner
2. Select Sign Out

There's also a Sign out button at the bottom of the Settings page.

For security, sign out when using shared or public devices.