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Roles & Permissions

Understanding what each role can do in ResponderOne.

Role Comparison

FeatureMemberAdministrator
View published resourcesYesYes
Use mobile appYesYes
Access department dashboardYesYes
Manage resourcesNoYes
Publish resource changesNoYes
Invite team membersNoYes
Manage existing membersNoYes
Change member rolesNoYes
Remove membersNoYes
Edit department settingsNoYes
Update brandingNoYes

Member Role

Members are the standard users in your department. This role is appropriate for:

  • Field personnel who need to access protocols
  • Staff who only need to view resources
  • Anyone who doesn't need to edit content

Members can:

  • View all published resources
  • Access the mobile app with offline support
  • View the department dashboard

Members cannot:

  • Edit or publish resources
  • Invite or manage other members
  • Change department settings

Administrator Role

Administrators have full control over the department. This role is appropriate for:

  • Department leadership
  • Training officers
  • IT/technology staff
  • Anyone responsible for maintaining content

Administrators can:

  • Everything members can do, plus:
  • Create, edit, and publish resources
  • Invite new members
  • Change member roles
  • Remove members
  • Configure department settings and branding

Choosing the Right Role

Make someone an Administrator if they need to:

  • Update protocols and resources regularly
  • Manage who has access to the department
  • Configure branding or settings

Keep someone as a Member if they:

  • Only need to read/view content
  • Shouldn't have edit access
  • Are field staff using the mobile app
tip

Start with fewer administrators. You can always promote members later if needed.